Petrol & Ink

Questions, answered

The Workshop framed on a wall, a classic car on a lift in golden light

Short answers on delivery, sizes, frames and Your car as art. For the longer version, read the size guide, the framing guide or the gift.

Prices and delivery

Is delivery included in the price?

Yes. Standard UK delivery is inside every price, so the price on the page is the price at checkout. Priority delivery is optional: £4.99, chosen at checkout. The painted preview of your own car is free.

How long does delivery take?

Everything is made to order. Production takes 2 to 4 working days and delivery 2 to 5, so allow 4 to 9 working days with standard delivery. Priority delivery (£4.99, chosen at checkout) takes 3 to 6 working days. Product pages and your basket show the expected dates. See delivery and returns.

When should I order for Christmas?

From October, product pages, the Your car as art and photo print pages and your basket show the last order day for Christmas delivery, worked out from the delivery window, for standard and for Priority delivery. For your own car as art, order a few days earlier to leave time to choose a preview. A digital download is emailed once payment clears, so it can be ordered right up to Christmas Eve.

How do I track my order?

Use the link in your shipping email, or enter your order reference (it starts PI-) on the order tracking page. Lost the reference? It is in your receipt email, or email hello@petrol-and-ink.com with your name and the email you paid with.

Do you ship outside the UK?

Not at the moment: we deliver to UK addresses only.

Artworks, sizes and materials

Are these real photographs of famous cars?

No. Every artwork in the shop is made in the spirit of an era. It is not a photograph and not licensed archive material, and no car carries a real badge or number plate.

What size car poster should I get?

A3 (297 x 420 mm) suits a hallway, a workbench or a gap between furniture; A2 (420 x 594 mm) holds a wall on its own above a sofa or a bed; 50 x 70 cm and 70 x 100 cm are for a wall with distance in front of it. The size guide works through all five.

What paper and materials do you use?

One paper for every paper print: 250 gsm uncoated off-white archival stock. Canvas is stretched two centimetres deep over FSC-certified wood. Frames are wood, with a plexiglass front, not glass: black or natural wood around a framed poster, and black, dark wood or natural wood around a framed canvas.

Your car as art

Can I turn a photo of my own car into wall art?

Yes, that is Your car as art. Upload a photo of your car, pick one of nine styles (vintage racing poster, blueprint, single line, neon night drive and more) and see a free watermarked preview before ordering. When you order, we print the exact artwork you chose, without the watermark. Or print your photo as it is.

Why is a size blocked when I upload my photo?

We measure your photo's pixels against each print size. Below 140 dpi a print looks soft, so we don't sell it. A 12-megapixel phone photo comfortably covers A3 and usually A2.

Will the printed artwork look like the preview?

Yes. We use the exact artwork you select, without the watermark. Your chosen product may crop the edges as shown in its preview; a digital download contains the complete artwork.

What do you do with my uploaded photos?

Uploads are used only to produce your preview and your print. Unpurchased uploads are deleted automatically after 30 days. Watermarked previews are saved for 30 days. We never use your photos for anything else.

Gifts, payment and returns

Can I send it straight to someone as a gift?

Yes. Tick 'This is a gift' in your basket and enter their name and address as the delivery address at checkout. The parcel carries no prices or receipt. No message is printed or put in the parcel, so any note you add comes back to you in the confirmation email, ready to copy into a card.

How does a digital download work?

The file is emailed to you as a download link that stays live for 30 days, as soon as payment clears. In the basket you tick to ask us to send it straight away, which ends the 14-day right to cancel the download (Consumer Contracts Regulations 2013, regulation 37). Nothing is printed or posted.

How can I pay?

By card through Stripe, with Apple Pay or Google Pay where your device supports them. We never see your card details.

Can I return a print if I change my mind?

Artworks from our shop, yes: cancel up to 14 days after delivery and send the item back unused and in its original condition. You pay the return postage and we refund the price, including standard delivery. Prints made from your own photo, as it is or as art, are made for you, so they can't be returned for a change of mind. See returns.

What if it arrives damaged or faulty?

Tell us as soon as you can at hello@petrol-and-ink.com with your order reference and a photo. We reprint or refund it at our cost. Your rights under the Consumer Rights Act 2015 are unaffected.

Sizing in depth: car poster size guide · Frames: how to frame car prints